Removing the format on Integer field in ServiceNow

We can remove the default formatting on the integer field by adding the attribute format=none on the dictionary.

Before adding a format attribute to the dictionary.

After adding the format attribute to the dictionary.

Here is the attribute on dictionary field.

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How to Extend a Script Include

Script Includes can extend existing Script Includes to access the methods.
In below example, I will demonstrate how we can we extend an existing Script Include with a simple Script Include.

var parentSI = Class.create();
parentSI.prototype = {
    initialize: function() {
    },
 
 upperCase : function(string){
  return string.toUpperCase();
 },

    type: 'parentSI'
};

Below you can see how childSI Script Include extended parentSI

var childSI = Class.create();
//we need to use Object.extendsObject for extending an existing script include
childSI.prototype = Object.extendsObject(parentSI,{
    initialize: function() {
    },
     
 callParent : function(string)
 {
                //calling a method from extended Script Include
  return this.upperCase(string);
 },
    type: 'childSI'
});

var result = new childSI().callParent('servicenow');
gs.log(result);
Output: *** Script: SERVICENOW

Please click here to read more on extending Script Include.

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ServiceNow How to get country from Phone Number

We can use this GlideElementPhoneNumber method to get the country from phone number.

var gePN = new GlideElementPhoneNumber();  
// if we have a valid number, parse it 
var valid = gePN.setPhoneNumber("+" + '15406871234', false);
if (valid) {   
var country = gePN.getTerritory();  
gs.log(country);
}

Output: North America

Above code is verified using global scope.

P.S: looks like GlideElementPhoneNumber is undocumented method, I could not find anything on SN docs site.

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ServicePortal Client-side Debugging

The client-side Widget API includes methods which can be used for logging/debugging:

• spUtil.addErrorMessage()
• spUtil.addInfoMessage()
• spUtil.addTrivialMessage()
• spModal.alert();

for logging

for(var property in c.data){
  console.log('c.data.' + property + ": " + c.data[property]);
 }

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ServicePortal Server-side Debugging

The server-side GlideSystem class includes methods which can be used for logging/debugging:

• gs.log() - Global API
• gs.logError() - Global API
• gs.logWarning() - Global API
• gs.warn() - Scoped API
• gs.info() - Scoped API
• gs.debug() - Scoped API
• gs.error() - Scoped API
• gs.addInfoMessage() - Scoped API and Global API
• gs.addErrorMessage() - Scoped API and Global API

Happy Debugging 😊

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