Removing the format on Integer field in ServiceNow

We can remove the default formatting on the integer field by adding the attribute format=none on the dictionary.

Before adding a format attribute to the dictionary.

After adding the format attribute to the dictionary.

Here is the attribute on dictionary field.

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How to Extend a Script Include

Script Includes can extend existing Script Includes to access the methods.
In below example, I will demonstrate how we can we extend an existing Script Include with a simple Script Include.

var parentSI = Class.create();
parentSI.prototype = {
    initialize: function() {
    },
 
 upperCase : function(string){
  return string.toUpperCase();
 },

    type: 'parentSI'
};

Below you can see how childSI Script Include extended parentSI

var childSI = Class.create();
//we need to use Object.extendsObject for extending an existing script include
childSI.prototype = Object.extendsObject(parentSI,{
    initialize: function() {
    },
     
 callParent : function(string)
 {
                //calling a method from extended Script Include
  return this.upperCase(string);
 },
    type: 'childSI'
});

var result = new childSI().callParent('servicenow');
gs.log(result);
Output: *** Script: SERVICENOW

Please click here to read more on extending Script Include.

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ServiceNow How to get country from Phone Number

We can use this GlideElementPhoneNumber method to get the country from phone number.

var gePN = new GlideElementPhoneNumber();  
// if we have a valid number, parse it 
var valid = gePN.setPhoneNumber("+" + '15406871234', false);
if (valid) {   
var country = gePN.getTerritory();  
gs.log(country);
}

Output: North America

Above code is verified using global scope.

P.S: looks like GlideElementPhoneNumber is undocumented method, I could not find anything on SN docs site.

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ServicePortal Client-side Debugging

The client-side Widget API includes methods which can be used for logging/debugging:

• spUtil.addErrorMessage()
• spUtil.addInfoMessage()
• spUtil.addTrivialMessage()
• spModal.alert();

for logging

for(var property in c.data){
  console.log('c.data.' + property + ": " + c.data[property]);
 }

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ServicePortal Server-side Debugging

The server-side GlideSystem class includes methods which can be used for logging/debugging:

• gs.log() - Global API
• gs.logError() - Global API
• gs.logWarning() - Global API
• gs.warn() - Scoped API
• gs.info() - Scoped API
• gs.debug() - Scoped API
• gs.error() - Scoped API
• gs.addInfoMessage() - Scoped API and Global API
• gs.addErrorMessage() - Scoped API and Global API

Happy Debugging 😊

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How to get Changed or Modified Fields in ServiceNow Scoped Apps?

As you know 'GlideScriptRecordUtil' is not allowed in Scoped Apps, we can user below function to get changed fields on server side

//this will give you array of changed field names
var changed _fields = getChangedFieldNames(current);

function getChangedFieldNames(gr) {
 
var result = [];
var elements = gr.getElements();
var size = elements.length;
for (var i = 0; i  < size; i++) {
var ge = elements[i];
if (ge.changes()) {
result.push(ge.getName());
}
}
 
return result;
}

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